Off Season industry participation information

Tasmanian tourism operators, the following is some helpful information to get your offer listed as part of the Off Season 2022.

  1. WEBINAR

    View the new marketing material, created to inspire visitors to visit Tasmania during the Off Season 2022, and gather practical information to help create your offer on Nabooki, the booking platform used for this campaign.

    View webinar

  2. TOOLKIT

    Download the industry toolkit that supports the information shared in the webinar.

    Off Season 2022 Toolkit [PDF, 8335.34 KB]

  3. SUBMIT

    Applications for the Off Season 2022 are now closed. If you would like to discuss a last minute Off Season offer, please get in touch at trade@tourism.tas.gov.au

Frequently asked questions

 

1. What tourism businesses are eligible to submit an Off Season offer?

  • Any consumer-facing business that sells an experience to a visitor can submit an offer for the Off Season campaign
  • Your business must be operating in Tasmania with a premise located in Tasmania.
  • Your Business must have a live listing on ATDW. You have until 10 March 2022 to ensure this is a live listing.
  • Your business must be able to manage and accept bookings through the campaign marketplace in the period between 17 April 2022 and 31 August 2022 with offers available in the eligible Off Season period between 1 June 2022 to 31 August 2022.
  • For all enquiries in relation to eligibility please email trade@tourism.tas.gov.au

2. Can I submit my event?

3. What if I don’t have a current ATDW listing, or it has expired?

4. How do I find my ATDW product listing that is required on the application form?

  • Once logged in, preview your listings via the listing dashboard page.
  • Click on the relevant listing link to access your listing summary page (you may have multiple ATDW listings).
  • If you have forgotten your password to the ATDW platform, this can be reset by visiting www.atdw.com.au and clicking on the ‘forgot password’ link on the top right hand side of the screen. Your ATDW product listing is a 7-digit number formatted like AUxxxxxxx (7 numeric numbers).
  • You can find it either on any email sent by ATDW online, or by logging into your ATDW account using your username and password.

5. Do I need to pay commission or fees?

6. Will the marketplace integrate with my existing booking or reservations system?

7. How many offers can I submit?

8. Can I offer a further discount in my listing?

9. Can I create a new tour or experience for this campaign?

10. When is the eligible period for the Off Season?

11. How much availability do I need to offer?

12. Can the offer be sold as a gift voucher?

13. When do I need to submit my offer details by?

14. What is the benefit of getting my offer in early?

15. What happens after my offer is submitted?

16. Can I add my Off Season offer to other conversion platforms?

17. What sort of images should I supply?

19. Can I promote my offer and share content on social media?

20. Can I make changes to my listing after it has been submitted including the images and offer wording?

21. I use Rezdy and I have a question about integration, what do I do?

22. I use a different channel manager, can I integrate my inventory to Nabooki?

23. If we have an unbookable offer (such as a special menu) are we still able to load it?

24. Can I accept bookings for my offer outside of the Nabooki marketplace?

25. Are there any terms and conditions I need to abide by?