Tasmanian Experiences Website FAQs

Will Tourism Tasmania publish all public submissions on the Tasmanian Experiences site?

No. Tourism Tasmania will only publish submissions that meets the Terms and Conditions.

The Terms and Conditions aim to ensure that the Tasmanian Experiences website publishes people’s best experiences of Tasmania, with the objective of encouraging tourists to visit the state.

See the Terms and Conditions

What is the turnaround time for publishing submitted content?

Submitted content and comments that are approved will be published as soon as practicable and at most within 24 hours. Moderation of the site is between 9am – 5pm Monday to Friday, Australian Eastern Standard Time.

Will Tourism Tasmania edit or change the submitted content?

Tourism Tasmania's website moderator may provide their own comment, may edit or integrate any content or comment submitted to the site, in any way they see fit in order to most effectively publish that content as described in the Terms and Conditions. Most of the submitted content and comment will be published exactly as provided by the user.

What types of content will be published?

The site aims to publish people’s best experiences of Tasmania in the form of stories, conversations and insights on Tasmania as a tourist destination. All content received will be assessed on that basis and content that does not meet this objective will not be published.

What types of content will Tourism Tasmania not publish?

Tourism Tasmania will not publish:

  • Content of a political nature
  • Content of a racist/sexist/discriminatory nature or that has the potential to be construed by any member of the public or industry as racist, sexist or discriminatory
  • Negative comments about a specific business, except when the comment is honest and within the context of an objective viewpoint and not intended to defame a product or an individual
  • Negative comment about a specific business when that entry is solely dedicated to that negative subject
  • Comments about a specific business that recommend not to patronise that business. Negative comments that generate subsequent complaints from the business, an individual, or any other member of the public, will be immediately removed from the site should the Moderator consider this appropriate.
  • Negative comments about individuals.

Will Tourism Tasmania publish content submitted by a Tasmanian tourism operator?

Tourism Tasmania will only publish content submitted from consumers, invited celebrities or journalists in their capacity as promoters of the destination.

Will Tourism Tasmania publish content submitted by Tourism Tasmania staff?

Tourism Tasmania staff are encouraged to submit content related to their own Tasmanian experiences. Staff who provide content or comments do so as a private individual, not as an employee of Tourism Tasmania and must meet the Terms and Conditions.

Will Tourism Tasmania add hyperlinks within submitted content?

The inclusion and destination of links is entirely at the discretion of Tourism Tasmania. Tourism Tasmania reserves the right to add links to related information in DiscoverTasmania.com, or to the product page of a product referred to in the content.

Who owns the copyright of submitted and published content?

Tourism Tasmania retains copyright ownership of all content and comments submitted and published on the Tasmanian Experiences website. Tourism Tasmania reserves the right to use all submitted and published content for any marketing or promotional purpose that it sees fit, via any marketing and advertising medium for an indefinite period of time from the time of submission. All individuals and organisations submitting content and comments to this site must agree to the Terms and Conditions.

What will Tourism Tasmania publish via Twitter?

Tourism Tasmania will publish short snippets of information on upcoming events, special offers, partner offers, Tasmanian travel news including news on new product, new experiences and new blog entries on the Tasmanian Experiences website.

Tourism Tasmania also invites suggestions from Tasmanian tourism operators on news or information for visitors to publish via Twitter. The email address for suggestions is twitterideas@tourism.tas.gov.au

What is Tourism Tasmania's aim for Twitter?

Tourism Tasmania aims to engage consumers already using Twitter as a source of travel information. We also aim to encourage consumers to use Twitter for the first time to keep up to date on what Tasmania has to offer as a visitor destination.

Tourism Tasmania also aims to use Twitter to generate initial interest in a news story, event or new content added to the Tasmanian Experience site and then encourage consumers to click through and engage with more detailed information.

What control over ‘tweets’ from third parties does Tourism Tasmania have within Twitter?

Tourism Tasmania cannot review all tweets submitted by third parties to our Twitter environment however the same principles that apply to the Tasmanian Experiences site also apply to content published by third parties on Twitter. We will constantly review our Twitter site and where tweets do not comply with the Terms and Conditions then these will be factually corrected with commentary by the site moderator. Where tweets are extremely negative and compromise our ability to present Tasmania in the most appealing light, then we will increase the number of our own Tweets and push the negative tweet out of view.

Tourism Tasmania will publish the following disclaimer: “Tourism Tasmania advises that the opinions of third parties are not necessarily those of Tourism Tasmania."

What is Tourism Tasmania's aim for Facebook?

Tourism Tasmania aims to use Facebook to engage with the many consumers already using Facebook, and also to encourage consumers to use Facebook for the first time as a means of keeping up to date on everything that Tasmania has to offer as a visitor destination.

Tourism Tasmania also values the advocacy role that the Tasmanian community can play in promoting stories about positive experiences in Tasmania to a global audience.

Tourism Tasmania will also use Facebook to generate initial interest in a news story, event or new piece of content added to the Tasmanian Experience site and encourage consumers to click through to further information.

What control does Tourism Tasmania have over Facebook comments and content published by third parties?

Tourism Tasmania cannot review all content and comments prior to publication on our Facebook site, however the same terms and conditions that apply for the Tasmanian Experiences site also apply to content published by third parties on Facebook. We will continue to review our Facebook site and where content or comments do not comply with the Terms and Conditions then that content will be removed with an explanation why it was removed.

Tourism Tasmania will publish the following disclaimer: “Tourism Tasmania advises that the opinions of third parties are not necessarily those of Tourism Tasmania."

 

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